FAQs
Everything you need to know, in one place.
The most common questions about plans, marking and using Ilmino. Anything else, email us and a person will reply.
Pricing & Plans
Plans and paying
The majority of practice mode is free to use. Ilmino Pro is £19.99 a month (or £199 a year) for Key Stage 3 and GCSE, and £29.99 a month (or £299 a year) for 11+ and A level. Each plan covers one learner and unlocks everything; parent accounts are free.
Ilmino Pro includes exam board aligned AI practice, mark scheme feedback, working-step analysis, Bayesian recommendations, a customisable dashboard, interactive simulations, quick, standard and full timed exam modes, a revision planner, progress tracking, parent visibility and the Lumi tutor.
Yes. The Lumi study tutor is included with Ilmino Pro, along with a generous monthly AI marking allowance.
No. Raphael is a separate, more advanced agent for teachers and institutions, with its own pricing. It is not part of the £19.99 Ilmino Pro plan.

General Questions
About Ilmino
Ilmino covers Mathematics, Physics, Chemistry, Biology, Computer Science, Geography and History across KS3, GCSE, IGCSE and A level, plus English at Key Stage 3 and 11+. Grades map to the official 9 to 1 GCSE scale, colour-coded across the product.
Ilmino practice and marking are exam board aligned and mark scheme-aligned, so questions and feedback reflect the style of the main boards. Ilmino is not exam-board approved or endorsed.
Yes. Students can practise in quick, standard and full timed exam modes that mirror real exam conditions, with marking on the 9 to 1 grade scale.
Yes. Students can write their working by hand on the interactive canvas, and Ilmino reviews the handwritten steps alongside the final answer.

Using Ilmino
Using Ilmino
Marking is AI-supported and mark scheme-aligned. Ilmino reviews your working steps, not only the final answer, and awards method marks where the mark scheme allows. Marking is not infallible, so teachers can review and override the results.
No. Ilmino analyses your working and method, highlighting where marks may be lost and where a misconception appears, so feedback reflects how you reached the answer.
Ilmino keeps a running estimate of how well you have mastered each topic, based on your answers and working. As you practise, those estimates update, and Ilmino recommends the next topic that will help you improve the most.
Yes. Teachers can review AI-supported marking and override it where needed, so the final decision stays with the teacher.

Ready to start?
Free to start, and Pro comes with a 7-day free trial. Pick your board, answer your first question and see it marked in seconds.
Money-back guaranteeFree practice mode7-day free trial of ProCancel any time
Coming soon on theApp Store
Coming soon onGoogle Play

Sign up for our newsletter
A monthly round-up of revision guides, exam-board news and what is new in Ilmino, straight to your inbox.